Marine Transportation System

Welcome to the MTS MATTERS Archive

In Uncategorized on July 5, 2026 at 4:09 pm

There is a chance that you have been here before. If so, you have noticed that the most recent post, save this one, was posted by me in 2020. That March was when I retired, for all practical purposes. (For the record, my long-planned March retirement arrived as the nasty coronavirus was taking hold and then labeled a pandemic. It abruptly turned everyone’s work routine upside down. As is often the case, my good timing was a matter of luck. I was spared having to navigate in a changed Washington environment where government offices were closed, congressional staff worked from home, information sharing was more difficult, and meetings were nonexistent.)

Earlier I said “for all practical purposes” because, it turned out, I was asked to stay on as an advisor for one of my longtime clients. And I have.

One of the several ways I retired was to bring to an end two media I used to communicate matters of interest to folks in the seaport sector: my MORNING MATTERS newsletter and this MTS MATTERS blog. The former was news oriented while the latter offered opinion. For reasons I may disregard in years to come, I keep the MORNING MATTERS digital files in a folder somewhere behind the keyboard and I continue to maintain the domain for MTS MATTERS. Which means the blog can still be viewed. As you no doubt have realized.

So, consider this the MTS MATTERS archive. It’s not necessarily still deserving of attention — assuming it once was — in these years since the ideas for posts first occurred to me. Regardless, here they are at least for the time being.

And should you ever want to put the mtsmatters.com domain to better use, just let me know.

Ten Things to Do Now: Advice for Trade Associations on Responding to the Coronavirus

In Crisis, Federal Government, Government, Ports, Washington, DC on March 10, 2020 at 2:48 pm

[Susan Monteverde has many years of experience in Washington, DC – based trade associations, including in the port sector. As an association executive and government relations professional she has represented her member organizations in challenging situations and can help trade groups and businesses that need strategic advice and representation. Below are ten tips worth reading for those in port/maritime and other sectors.]

Trade associations, the life blood of much of Washington, need to take notice of the Coronavirus and make sure they have devoted time to plan.  A crisis often comes up quickly and it is important to get ahead of the curve to protect your industry, show value to your members, and often something not thought of enough, to protect the financial health of the organization.

1. Set up a senior management team to address the crisis if you haven’t already.  While this is the key initial group, later involve your staff as they may have excellent recommendations.  More than most crises, the Coronavirus can impact not only the industry you represent but the workforce of the Association.  Start planning now!

2.  Consider bringing in a crisis communications specialist.  There are different audiences they can help you with, and they are often an important part of your crisis team.  They can help craft clear and well thought out messages for various audiences and can keep their pulse on how the crisis is changing. Associations are normally busy places, especially in the Spring, don’t shy away from extra help.

3.  Determine and serve your key audiences. You may have different messages for your members, the media, and government officials.  Make sure you are in touch with your key government contacts. They are interested in the impact on your industry.  Your members will also want to know what the government response will be.

4. Seek input from your members.  Make sure you listen to your members and set up a mechanism to get input on a regular basis. Consider weekly conference calls to achieve broad two-way communications.  If your members handle different commodities or come from different sectors of the economy, be sure to reach out to those different types of members.  Ask and listen.

5. Show leadership in sharing information.  Sharing information, expertise and best practices are often a key value of association membership.  In a crisis, some are on the front line and have to deal with the crisis first. What can you do to share their experiences, especially during the crisis, not just after?  Larger members who often have crisis management teams in place, with outside experts, can also help both the association and smaller members communicate about the crisis.

6. Be flexible and don’t simply plan on your first impressions.  Be nimble but also have a structure in place to continually get feedback from your members, the media and often most important, federal officials.  People need time to react and you need to be sure to understand the evolving ideas.

7. Determine the impact on your bottom line.  Something like the Coronavirus can have a big impact on an association’s bottom line. Many associations experienced this after September 11 and the 2008 financial crisis.  What lessons did you learn?  How do you make your meetings safe and communicate this to the members to encourage them to come?  Do you have a plan if someone becomes ill with the Coronavirus at your meeting and how they can get care? Be proactive or you could lose both your value/relevance to members in addition to losing money from a decrease in meeting attendees.

8.  Keep a close eye on government reaction.  Washington loves a crisis.  This could be to help industry be safer or spur the economy or it could be to establish new laws and regulations.  Like other national crises, expect the government to take some action.  Keep track of the impact on your association and industry and lookout for opportunities.  Think big.  Determine how your industry can fit into this mix.   Make sure your messages are clear and convincing and then charge your government relations team to spend time lobbying, even if that means changing some priorities.

9. Crises often change your strategic and operational plans.  Be flexible.  The Coronavirus is likely to have a negative financial consequence on your association.  It may be a drop in attendance, less advertising or a decrease in members who can afford dues if they took a financial hit.  Your original advocacy agenda may change as well. Again, be flexible.  See how this crisis can be an advantage, not just a disadvantage. Associations should also look at operational and business continuity plans.

10.  Take action now!  So, bottom line: be both on the offense and the defense and make sure your game plan is flexible to address the many changes.  Be dynamic and don’t forget to put together a plan that is multi-faceted.  A crisis can also bring a lot of visibility about the value of your industry.  Show leadership and value to your members and don’t forget your bottom line.

Susan Monteverde can be reached at MonteverdeAdvisors@gmail.com.

A Transparent FMC Strategy

In Federal Maritime Commission, Ports, Uncategorized, Vessels on September 21, 2018 at 9:08 am

The Federal Maritime Commission met this week to hear Commissioner Rebecca Dye describe her interim report on the Fact Finding No. 28 (FF28) examination of detention, demurrage and free time practices of ocean carriers and marine terminal operators (MTOs). Dye reported to Acting Chairman (and only other seated commissioner) Michael Khouri. Her report was publicly released on September 5. A final report on the investigation, prompted by petitioning cargo and drayage interests who fault carrier and terminal practices and fees, is scheduled to be delivered on December 2.

The 19-page interim report on the non-adjudicatory investigation is based substantially on information obtained through FMC “served orders comprising questions and document requests on twenty-three ocean carriers and forty-four marine terminal operators and operating ports, and solicited evidence concerning demurrage and detention practices from cargo interests (shippers and consignees).”  The FMC also held two days of hearings in January of this year. The report’s conclusion points to both a stated desire to avoid issuing regulatory prescriptions — that some have argued the FMC would not have authority to do — and an inclination to reprise Commissioner Dye’s prior experience of shepherding industry people to develop a solution that the agency has no power to require.

Based on the volume of valuable information provided by VOCCs, MTOs, shippers, OTIs, drayage providers, and others in the industry, it is apparent the industry’s demurrage and detention practices can be improved with the involvement of industry leaders.

Commissioner Dye sees the experience of the complaining parties as more widespread than episodic.

The resulting record strongly suggests that concerns about demurrage and detention in U.S. trades are not limited primarily to weather-or-labor-related port congestion in 2014-2015, a small subset of large ports, or episodic events unrelated to potentially systemic issues.

Examples are cited as to how current carrier and MTO practices vary in many respects, including even how detention and demurrage are defined. According to the commissioner, the collected data suggest “six areas to be developed” by the FMC as approaches to improve current practices in the market:

  1. Transparent, standardized language for demurrage, detention, and free time practices;
  2. Clarity, simplification, and accessibility regarding demurrage and detention (a) billing practice, and (b) dispute resolution processes;
  3. Explicit guidance regarding types of evidence relevant to resolving demurrage and detention disputes;
  4. Consistent notice to shippers of container availability;
  5. An optional billing model wherein (a) MTOs bill shippers directly for demurrage; and (b) VOCCs bill shippers for detention; and
  6. An FMC Shipper Advisory or Innovation Team.

One can’t help noting in the last item the reference only to “shipper” (cargo interest) in the FMC’s summary version. The somewhat longer version is phrased similarly, suggesting that Dye would give special status — and the agency’s ear — to shippers.

The record supports the need for continual input from U.S. shippers into issues affecting the international freight delivery system, including the potential future formation of a Shipper Advisory Board or Innovation Team after the close of the investigation. The Commission will also consider Advisory Boards or Innovation Teams comprised of Ports and FMC stakeholders as well. [emphasis added]

“Innovation team” is a reference to a tool employed by Commissioner Dye in her follow-up to the FMC’s 2015 report, “U.S. Container Port Congestion & Related International Supply Chain Issues: Causes, Consequences & Challenges.” In that instance, the commissioner invited supply chain stakeholders to participate in closed-door deliberations intended to identify both the central cause of the “congestion” problem and how to solve it. Doubtless, many participants thought it better to be in the room than not.

In her 2017 report, “The Commission’s Supply Chain Innovation Initiative,” she summarized the work of the six “supply chain innovation teams” (three each addressing import and export trades).

[T]he “Value Proposition” for increasing supply chain performance is providing visibility of critical information throughout the commercial supply chain.

~ ~ ~

[Such visibility] across the American freight delivery system was the one operational innovation that would most increase US international supply chain performance. It was not about information technology per se – but an effort to (a) achieve changes in perspective and in behavior to “harmonize” the operation of the freight delivery system and to (b) increase systemic efficiency and performance. Without the right information, supply chain actors are essentially “flying blind.”

A web-based portal for the sharing of cargo status information was the suggested solution by the import teams. The kind that is being tested in the San Pedro ports now.

Note the similarity of the commissioner’s conclusion in the above 2017 report and the direction that her new interim report on terminal and carrier practices is taking. Both look for transparency and standards. Both aim to corral [one or more] stakeholders to have them devise a potentially system-wide solution.

At the FMC meeting this week, Commissioner Dye wrapped up her oral report by asking and answering, “how will the investigation proceed?” She said the commission wants to “determine how to ensure that reasonable notice of cargo availability and reasonable opportunity to pick up cargo can be achieved.” In developing the final report, she said she “will not be repairing to a regulatory ivory tower to reflect in solitude on these issues” but will seek input from the practitioners.

Dye will look for those who have been “most helpful and thorough” during phase one of the investigation. She said she already has heard from “quite a few” carriers and MTOs who want to help, and she firmly indicated she want to hear from people. To emphasize her availability, the commissioner will post her travel schedule to facilitate outreach by persons outside the Washington Beltway.

Acting Chairman Khouri followed Dye’s remarks by encouraging stakeholders to participate. He said that any recommendation for a rulemaking would be “premature,” but he isn’t ready to rule one out.

[That is not] a first choice but…at the end of the day, if there are persistent practices that are found unjust and unreasonable, and stakeholders do not want to listen and proactively adjust business practices for other stakeholders, it will remain on the list.

One hears both commissioners issue more than a cordial invitation to stakeholders to help them bring the FF28 examination of carrier and terminal practices to a satisfactory conclusion. Their message is clear. Fix it — (we’ll gladly facilitate) — or be regulated.

Carriers and terminals consider detention and demurrage fees, and free time practices, to be wholly a matter of the commercial relationship. Nothing the FMC need involve itself in. Regardless of whether they have the necessary statutory authority to regulate this aspect of the commercial relationship, the commissioners have hit upon a non-regulatory way. They are empowered with the expectation that the concerned parties, terminal operators and carriers included, will be willing to address supply chain problems as Rebecca Dye’s report depicts them.   Pbea