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Archive for the ‘Port Performance’ Category

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Competing Agencies, Maybe. Not Ideas

In Competition, Data, Efficiency, Port Performance, Ports on August 31, 2016 at 10:53 am

The information revolution has dramatically altered the way companies manage their supply chains, and has spawned a variety of new inter-organizational logistics management approaches. … This inter-organizational form is a consequence of the fact that many partners who are adjacent on the supply chain can both gain from sharing information that was previously accessible to only one of them. [Introduction to “Sharing Logistics Information Across Organizations: Technology, Competition and Contracting“]

When the Commerce Department’s Advisory Committee on Supply Chain Competitiveness (ACSCC) next meets it will take up recommendations developed “in response to [Secretary Penny Pritzker’s] request for information on the maritime container cargo data elements that US shippers, supply chains, and other seaport users and stakeholders need to be able to have and to share in advance of vessel arrival in the US…”

The meeting announcement explained that the data is necessary to improve coordination and information-sharing among supply chain and port stakeholders with the idea of ensuring that the operational elements of the port-related supply chain function well i.e., with each other. The point being to make cargo move smartly and better, especially in major ports where any number of challenges have arisen in recent years. Such challenges include insufficient chassis supply and equipment management; large ships discharging ever more boxes on a single call; not enough equipment to handle the load; gate congestion; too many trucks at one time; too few drivers working off-peak; too few longshoremen when they are needed; too many boxes collecting free time at the terminal; too few Customs inspectors; technology failures…you name it.

The agenda for the September 7th meeting at Commerce — actually a conference call — will have the forty-some panelists reviewing, probably adopting, draft recommendations that will go to the Secretary. What Secretary Penny Pritzker will do with it remains to be seen.

Timely cargo data-sharing among the principal logistics stakeholders is referred to by some as improved transparency. It is what port stakeholder groups in New York/New Jersey, Los Angeles/Long Beach, Norfolk, Charleston, and maybe other ports have had as central to their collaboration objectives.

Information management plays a role in the intermodal transportation system and the shipping industry. Today, the compelling need to effectively manage supply chains has made the need for real-time information a key component of port logistics. [NY/NJ Port Performance Task Force report].

It may sound simple, but implementation of that notion is not. One year ago, as a follow-up to the bistate port’s stakeholder task force report, the Port Authority of New York & New Jersey launched the Terminal Information Portal System (TIPS). It was an important first step, giving real-time information on export booking and import container availability to BCOs, truckers and others. TIPS will eventually increase in its interactive functionality.

Getting there took a while. Years, really. Ports like the East Coast’s largest gateway have multiple, independently owned and operated container terminals and a supply chain with enough moving parts, self-interest and opinions to make finding common cause among stakeholders a discouraging quest. But progress is possible. Slow, but possible.

The Commerce Department’s advisory panel put “improving stakeholder communication and data sharing” at the top of its list of objectives and recommendations to the Secretary.

Ocean carriers…should provide data to gray chassis pool operators on a scheduled basis to allow the pool operators to plan capacity and usage… [Later in the document:] Port complexes and terminal operators should implement integrated scheduling programs and appointment systems at major terminals, in order to improve information and data sharing, forecasting, and cargo flow. [Recommendations to the Secretary]

It is fair to say that the principal driver of the ACSCC recommendations in January was the shipper community. The principal lobbying force seeking “transparency” in port performance data, and who ultimately succeeded with the enactment of the Port Performance Freight Statistics Program (see MTS Matters post), were the shippers. The influence of cargo interests has been seen in on Capitol Hill, at Commerce, and at the Federal Maritime Commission, where shipper and trucker concerns about port congestion led to a few years of regional port listening sessions, staff reports and, now, stakeholder collaborations such as those taking place in the ports, but at a national level.

One might explain — as I have on occasion, for good reason — that official Washington’s receptivity to the demand for data as a response to stalled exports and slowed imports during the 2014-2015 West Coast contract talks. But just as we could not miss noticing dozens of ships sitting at anchor off the Southern California coast, waiting for berth space, we cannot ignore the other fact that information-sharing and data usage are evermore common elements in how our economy, the logistics industry, and other aspects of society operate today.

Information-sharing and transparency are not just a matter of interest to the Commerce Department and its advisory panel. It also is what the Federal Maritime Commission is nurturing in its “Innovation Teams” effort, which is managed by Commissioner Rebecca Dye. The FMC invited volunteer panelists — many with an interest in the San Pedro Bay ports — to participate in three parallel teams. Looking for “actionable process innovation,” Dye asked them what would be most useful in addressing port-related supply chain congestion. Interestingly enough, all three, meeting separately, chose information-sharing as their focus.

At our May Supply Chain Innovation Teams launch, our teams quickly identified supply chain “visibility” as one of the most effective ways to increase supply chain reliability and effectiveness….  Most supply chain obstacles are created from poor information transmission, inaccurate information, or information unavailable at the right time…. To increase supply chain visibility and effectiveness, all three of our Innovation Teams agreed to pursue the development of a national supply chain information portal that could be adapted for use by any port in the country. [Commissioner Rebecca Dye]

The three FMC advisory teams continue to operate, albeit in private sessions. Those meetings started in early May and perhaps are nearing the time when they will report to the commissioners. Meanwhile, the Commerce Department advisors will meet on September 7, to review their draft recommendations on information-sharing. Two government entities awaiting recommendations from the subject experts. I am not the only person to think there is a bit of interagency competition going on.

Will we see very different approaches to information-sharing among port supply chain stakeholders? Probably not. One product will be a list of recommendations; the other, a somewhat developed model for web-based data sharing. Both groups of advisors include representation of cargo interests, ports and modal operators who have been giving thought to the issues for quite some time.

Even if Commerce and the FMC are in a sort of competition to highlight solutions, their panels of experts are not. In fact, there is commonality among the participants.

We can’t compare names of all involved. The FMC initiative has been annoyingly out of public sight but we do know that the innovation teams include marine terminal, trucking, cargo interests, and other stakeholders who are involved in the same kind of discussions at the local port level. Maybe all we also need to know is that the three FMC teams are being moderated by executives of the three most symptomatic American ports. And those same execs — New York/New Jersey’s Beth Rooney, Long Beach’s Jon Slangerup, and Los Angeles’ Eugene Seroka — also serve on the panel over at Commerce. Bases covered.   Pbea

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Meeting of Agendas at the Metrics Meeting

In Federal Government, Labor, MTS Policy, Port Performance on July 20, 2016 at 2:11 pm

The Working Group that is to advise the Bureau of Transportation Statistics on port performance statistics metrics had a memorable first meeting. The panel consisting of Federal agency and stakeholder representatives — appointments that nearly comply with congressional direction — includes proponents and opponents of the notion that the Federal government should collect port performance data. They, and others who had stayed clear of the 2015 congressional debate that concluded with the creation of the Port Performance Freight Statistics Program, part of the surface transportation FAST Act, voiced their views, doubts and questions at the inaugural meeting.

Part of the day’s program was designed to get participants on the same page. While some of them may never agree on why or what data should be collected they could at least start working from a certain understanding as to terminology, what a port looks like, and how terminals operate. It was the task of consultants Daniel Hackett (Hackett Associates) and Dan Smith (Tioga Group) to provide tutorials. It was a lot to absorb. Especially for those at the table who spend little, if any, time in the maritime world.

The hour that Dan Smith spoke could have been doubled considering the volume and value of the information he shared on terminal configurations, the diversity of metrics used in ports, and other pertinent details. If anything, the Working Group members could start to appreciate the challenge presented by the congressional mandate that USDOT collect data employing uniform metrics in a sector where even the term “ton” comes in different forms and meanings. A hundred or so commercial ports, and many more marine terminals, operate in the US. Uniformity may be inevitable but it may take a while to get there.

Several people in the room — representatives for the railroads, a port, and organized labor — questioned why collecting port data was even necessary. John Gray of the American Association of Railroads started, matter of factly. “Just because Congress says go collect data doesn’t make it a good idea.” It was a view likely not shared by Senate staff in the room.

The shippers in the room — National Retail Federation, Lowe’s and Home Depot, at the table, and agriculture exporters in audience — represented the interest sector most responsible for the creation of the new port performance program. Advocates for an answer to what happened on the West Coast and for the industry and longshore labor to answer for it. The shippers who won seats at the WorkinHg Group table explained their need for transparency and reliability but seemed not to want to be the oft-heard advocates in the room.

Labor did.  The AFL-CIO, ILWU, and other union reps made clear their opposition to any data collection that oculd reflect on workforce performance.  Inevitably, it would be used by others during contract talks, they explained. (Of course, everyone at the bargaining table — unions and management alike — would already have every potentially useful statistic at their disposal.) Besides, they said, better infrastructure is where the need is, implying that port data are not useful in showing where inadequate infrastructure contributes to port congestion.

They reminded folks who knew the legislative history, and informed those who did not, of the original Senate legislation — the Port Performance Act. Inspired, as it was, by the slowed cargo on the West Coast during the 2014-2015 talks, and by appeals from the cargo interests, the bill’s authors wanted to mandate more frequent reporting of port performance data to Washington around the time of collective bargaining.

Labor representatives did not fail to note that a shippers coalition letter to Transportation Secretary Anthony Foxx, sent after the bill became law, urged the collection of monthly figures on container lifts, a key KPI on workforce productivity. Labor pointed to it as evidence that, even though provisions on specific metrics and collective bargaining did not make it into to law, the shippers were persisting in urging USDOT to secure data that could be used to create legal or political pressure against the workers’ interest.

The unions were aided in discouraging consideration of crane-related metrics when, later in the meeting, POLA’s Gene Seroka and others said crane lift data was of questionable value outside of the terminal itself. As if to put a period on the issue, Lowe’s Rick Gabrielson said he does not care about the reporting of crane hours. Capacity is the issue.

Over the course of the day persons questioned the rationale for nationally collected port data but no one questioned the value of metrics used in addressing port terminal problems at the local level. Former Lowe’s executive Mike Mabry, now chair of MARAD’s Marine Transportation System National Advisory Committee, was one to ask how data would be used. He discouraged BTS collecting data just to have data. “You can drown in input metrics,” he said. What’s important is to know how the data would be used and then tailor a decision on metrics to that.

Congress told BTS to collect data that would help capture US port “capacity and throughput.” Port of Houston’s Roger Guenther asked rhetorically, and doubtfully, if private marine terminals would want to say what is their capacity. Alternatively, he said that a crucial metric for determining how well a port or terminal is functioning is how adequately it is staffed by Customs officers. Insufficient numbers of CBP inspection personnel contribute to terminal congestion and slowed throughput. Others concurred.

At a July 7, hearing the Port of Baltimore’s David Espie told House subcommittee members of the problems presented by inadequate Federal security support in the form of aging radiation portal monitors in need of replacement, unknown maintenance records, and overworked Customs officers.”CBP is very strapped,” said Espie. Low-level personnel work long hours at the RPMs and are “bored,” suggesting a morale issue.

At the BTS meeting the BCOs reiterated their statement of record, that there is no interest in comparing one port to another but rather a port’s improvement (or not) overtime. The railroads’ John Gray, experienced in working with industry numbers, observed that the intended use of collected data notwithstanding, once data is published it will be used by persons incorrectly if they would find that useful.

If there was something on which all folks at the table could agree it might have been that statistics can be helpful in bringing more investment, including Federal grants, to port-related infrastructure. Noting that in recent years ports have become eligible for Federal grants MARAD’s Lauren Brand said collecting port data would be helpful to convince policy makers that capacity requirements and other infrastructure needs warrant greater Federal investment. BTS’s Rolf Schmitt admitted that his agency knows the capacity of the highway system but has no knowledge of the American port system’s capacity. He could have added that some of the Republican bill’s wording came from the Obama Administration’s proposed Grow America Act to —

…authorize a port performance statistics program within the Bureau of Transportation Statistics to provide nationally consistent statistics on capacity and throughput for all maritime ports to assess performance for freight transportation planning and investment analysis; and require advice from major stakeholders who collect and use port information.

The other unavoidable fact is that BTS is under the gun to implement what Congress wrought in law. Former Massport executive director, Anne Aylward, managed well as meeting moderator. She patiently urged participants to “find areas of commonality” and “work with what is in the law now.” She invited the Working Group members, and those who were not at the table, to send, by August 1, initial ideas as to suitable uniform metrics and how the data could be collected.

The Working Group is to issue a final report to BTS by the December 4, statutory deadline. The respected statistical agency is faced with a challenge and must make its first report to Congress a month later. There’s no time to waste.  Pbea

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Rx: Port Decongestant

In Competition, Government, Port Performance, Ports on April 14, 2016 at 1:14 am

The Secretary of Commerce received recommendations from her department’s Advisory Committee on Supply Chain Competitiveness (ACSCC). The paper: Recommendations to the Secretary of Commerce Regarding US Seaport and Connecting Infrastructure Congestion “for addressing and resolving” the “urgent national topic” of port congestion.

(From the humble perspective of a long time ports advocate in Washington, DC, home of the ten-ring circus, it is gratifying and reassuring that ports can sometimes make it to the spotlight and, even more, qualify as an urgent national topic…whether to the Commerce Secretary or to anyone. Not a bad career choice after all.)

Federal leadership is needed to advance a set of best port congestion reduction practices that the private and public owners and stakeholders of each port can individually adopt as appropriate. Our report contains a number of congestion reduction practices for this purpose. By advancing these practices, the Nation can achieve a comprehensive, holistic reduction in port congestion that improves national competitiveness and economic growth.

The February 4, 2016 transmittal letter to Secretary Penny Pritzker also noted that there is a limit to the role that Washington can play in addressing the issue but wanted to make the most of that role.

However, where Federal Government involvement can directly resolve port congestion issues, or reduce their impacts, Federal action should be swift and decisive.

The nine-page paper was drafted, discussed, and edited by the panel — a formal Federal Advisory Committee — over a good part of the previous year and then was approved at its January meeting. The folks who led the initiative are knowledgeable in freight logistics. And if certain others of the 30 to 40 persons usually present for the meetings had little personal knowledge of what happens in the life of an ocean shipping container it was explained to them.

(This is a good time to note that one sector that did not have a seat at that table is one that could have contributed greatly to the panel’s understanding of port terminal operations — the marine terminal industry. Further note: the newly selected class of ACSCC appointees to the 44 member advisory committee continues the seeming exclusion of representatives of the terminal industry.)

Port congestion, as it has come to be called, is a problem only in a few of the larger US ports but as those international gateways — New York/New Jersey, Los Angeles, Long Beach, Oakland, Virginia — handle a substantial share of the nation’s cargo, especially imports, slowed cargo throughput is a problem and can be costly to cargo interests and others involved in the port-centered supply chain. It is not that the other ports will never see port congestion. Others likely will, eventually. But even as this “urgent national” port topic has become an issue in Washington, and attracting the attention of multiple Federal agencies, most ports have seen none of the symptoms and few of the causes, of which there are many.

Simplistically, it might be compared to growing pains. Changes are happening to the port, terminal and other elements of the port-centered supply chain. Some of their moving parts are not moving as well as they had been. Cargo volumes are shifting. Shippers are diversifying ports of entry. Larger vessels mean more cargo to load or unload during one vessel call. Terminals were configured for the business of ten years ago. Ocean carriers relinquished ownership of chassis but not full control. A chassis or container depot is not convenient to the terminal. The truck driver makes multiple trips for one load. Drivers are told to to pick up the container when there might be better times to do it. Trucks spend hours in lines, sometimes needlessly. Discouraged drivers exit the business, causing shortages. Roads to the terminal are inadequate for the truck volume. Rail capacity is insufficient. Berths may work around the clock but gates do not because the container is destined for a warehouse not open until eight in the morning.

Throw in some sort of labor dispute (slowdown, etc) or a failure of the computerized terminal operating system and a combination of these factors can make for a quite a mess. The 2014-2015 West Coast experience during protracted labor contract negotiations — with two dozen and more ships at anchor offshore as evidence of the problem onshore — remains vivid in the minds of many whose cargo was slow to get to market and, in the case of farm exports, spoiled. The experience also is a vivid memory for  the people who worked to clear the ships and terminals of containers.

So, yes, there is a problem that some ports have been working to address. Indeed in those named ports multidisciplinary groups were organized to identify and tackle those problems. The first of those was the NY/NJ Port Performance Task Force, which for the implementation phase was succeeded by the Council on Port Performance.

The 2016 recommendations to Secretary Pritzker do not stand alone. In 2014, the Federal Maritime Commission heard stakeholders during four regional listening sessions, and later issued staff reports. The FMC is about to launch what may be its last initiative — Supply Chain Innovation Teams to “develop commercial solutions to supply chain challenges and related port congestion concerns” at the San Pedro Bay ports. In March of this year, the cabinet secretaries of Commerce, Labor and Transportation hosted an invitation-only, “21st century seaports roundtable” that was organized by the White House’s National Economic Council. Bills were introduced on Capitol Hill in 2015 and one — the Port Performance Act — eventually became law. The Department of Transportation’s Bureau of Transportation Statistics is now working on implementing the resulting Port Performance Freight Statistics Program. All of which can reasonably be attributed to the lobbying of cargo interests, with the help of trucking, who smarted from the West Coast port mess and wanted to see improvements that included, but not were limited to, workforce issues.

Committee members noted, during the discussion of this Report, that these measures can be used by the ACSCC to help the U.S. Department of Transportation to develop the set of port performance metrics required by the Fixing America’s Surface Transportation Act. The Committee also encourages the U.S. Congress to consider additional investment in last-mile infrastructure, new technologies and intelligent systems, and on-dock and near-dock facilities towards reducing U.S. port congestion.

The recommendations of “best practices” delivered to Secretary Pritzker, the details of which you can read here, apply to ocean carriers; terminal operations; port authorities; Federal, State and local government; chassis equipment management; motor carriers; and transportation planners. It is interesting to note that the recommendations apply to just about everyone in the port-related supply chain except the importers and exporters who, as happens, were the principal writers and proponents of the document.

One might wonder if others in the supply chain would have “best practices” to suggest to that shipper community. I think they would.

The Port Performance Task Force report engaged representatives of stakeholders from most aspects of the supply chain and came up with twenty-three recommendations to try to implement. Some of those recommendations, perhaps many, are true challenges, asking competing parties to cooperate in establishing shared solutions such as a truck management system (a.k.a. “appointments”) and chassis pools. Most of the recommendations have little to do with Federal or State government and much to do with improving commercial relationships, embracing new technology, sharing information, adjusting operations, improving communications, and respecting a negotiated labor contract. A few of those are in the recommendations to the Secretary.

The interest of Federal agencies in the port congestion issue is not a bad thing but it is misleading to label it “port congestion.” It is a supply chain problem. Why did the advisory committee recommendations go to the Secretary of Commerce? I suppose the reason is — like the banks to Willie Sutton — because she is there, and the panel exists to advise the Secretary. But as the transmittal letter admits, there is not much that the government can do. Outside of facilitating meetings and providing some assistance in funding infrastructure projects, the lion’s share of the work to be done is there in the supply chain, by the parties that make up the supply chain…and not just at the marine terminal.   Pbea

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Measuring Port Performance

In Efficiency, Federal Government, Legislation, MTS Policy, Port Performance, Ports, Transportation Policy on January 26, 2016 at 4:35 pm

The issue of measuring port performance was a contentious one over the last half of 2015. Now that there is such as thing in law as the Port Performance Freight Statistics Program the action has shifted to what to do about it. USDOT — really the Bureau of Transportation Statistics — is tasked with implementing the new law that requires the collection of data to express throughput and capacity in ports. BTS is expected to anonymize the competitively sensitive data for public consumption and report annually to Congress.

Implementation will prove no less a contentious matter, at least among the interests who were most active as the bill was being debated and now hope to inform BTS decisions. Nor does it promise to be a simple task for the agency.

Helpful to BTS is that some of the original bill requirements as to specific metrics and stepped up data collection during collective bargaining was left on the legislative cutting room floor. (The Port Performance Act, S.1298, as reported from committee listed eight metrics that must be used — such as average container lifts per hour and average cargo dwell time — and then added another five data types to be reported monthly to Congress around the time of port labor contract negotiations.)

The final version frees BTS to assemble a program that, perhaps, a transportation statistical agency might consider valid for assessing both port condition and performance, both being information that the department wants to have on the total freight system. Port related metrics are a segment of supply chain data that BTS previously said it lacked.

Not so helpful to BTS is that the mandate to build a new program was not accompanied by money to pay for the effort. Indeed, the agency’s authorized annual budget limit for the next five years is $26 million as set by Congress in the FAST Act. That is less than the agency has been given in past year appropriations and less than the $29 million requested by the Administration. (The American Statistical Association provides this perspective: “$26 million is the same level of the BTS budget in FY05, which means BTS will see a 30% decline in purchasing power from FY05 to FY20 due to inflation.”)

The port performance program is not a simple matter to stand up. That was made patently clear recently when BTS held a session on the subject at the TRB Annual Meeting. The agency took advantage of the fact that Washington was temporarily populated with scads of transportation economists, planners, engineers, industry representatives, consultants and other data hounds. At this session labeled “Port Data Users Forum” Rolf Schmitt, Deputy Director of BTS, sat on the dais making notes on his laptop as he heard a variety of comments and issues from persons at the standing mic. Specific questions were posed to get responses from the 70 or so folk in the room.

  1. What are the different port types from which data would need to be drawn?
  2. How could they be ranked (given that the law calls for data from the top 25 ports as measured by TEUs, tonnage and dry bulk cargo but ranking would not be a simple as that might seem)?
  3. What are some widely accepted and used types of port statistics?
  4. What is the best way to measure performance to determine efficiency and productivity?

Dan Smith of The Tioga Group that has studied terminal productivity, Bruce Lambert of the Institute for Trade and Transportation Studies, Anne Aylward of USDOT’s Volpe Center and former Boston port  director, Paul Bingham of the Economic Development Research Group, and Anne Kappel of the World Shipping Council were among the knowledgeable persons who offered suggestions and cautions. The comments collected gave Schmitt plenty to chew on.

The folks at BTS were given some formal help by Congress. The new PPFSP (it being Washington we have to mine initials to mysteriously label programs) includes the formation of a temporary “working group” of Federal agency, stakeholder and other sector representatives to assist BTS in determining what metrics to use in data collection and how to go about getting the data. Those stakeholders and some other likely working group members were among the persons (I among them) who lobbied and competed for preferred legislative language. One might expect those opposing views to surface again in some form during the working group discussions.

In his opening comments Rolf Schmitt noted that while the legislation uses the “working group” phraseology — perhaps an attempt by bill writers to avoid mandating formation of a formal advisory committee under the Federal Advisory Committee Act — it will be a Federal Advisory Committee in every sense of the word. That means a formal process starting with a notice in the Federal Register, the writing of a charter, and a host of other administrative requirements. A rulemaking process also is necessary to complete the task of establishing the data collection program. Schmitt noted that Federal law says that agencies such as his must minimize the burden put on those affected by such rules. Always good to know.

There was no lengthy list of suggested metrics offered that evening by those at the microphone in response to the question that held the most interest. Cargo dwell time and rail turn times were mentioned and indicated as among data that the marine terminal would keep. Since many terminals are privately operated, port authorities are not in possession of that data and, as one person noted, that is especially true in ports where private terminals are not tenants of a port authority.

Truck turn times were also mentioned but, as another person noted, collecting turn times that include waiting outside the gate will require capital investments in measuring equipment. The Port of Oakland is experimenting with Bluetooth technology. On the previous day Reade Kidd, Home Depot’s Director of International Logistics, offered the opinion of probably most cargo interests that metrics should reflect berth, rail, yard and gate operations.

When the hour was up, Rolf Schmitt left the convention center, no doubt thinking he had more questions and problems to solve on leaving than when he arrived.  Pbea